Q&A

Frequently Asked Questions

Have questions? Find answers to common questions below.

• Do we offer local pickup?
  Yes, we do. In the checkout menu click Pick Up at Cliburn Shop to avoid paying shipping fees if you are local to Fort Worth. 
• How long does shipping take?
  Your items will be shipped out within 2 business days of placing your order.
  Depending on where you are located, shipping can range from 2 business days up to a couple of weeks internationally. 
• Do we ship internationally?
  Yes, we will happily ship internationally as long as the shipping address is in the English alphabet.
• Will I receive tracking with my order?
  Yes, all packages shipped from the Cliburn Shop will receive tracking via USPS. 
  However, due to some international limitations, some packages will only be tracked up until customs receives it.